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Book a Service

Please fill in your details below to receive a service quote for your machine or to book a service.
If you have an immediate machine issue, please call us directly on 1300 425 529.

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With over 50 years in business, Gallay is valued for their 24/7 service availability. Their team of experienced technicians provide national support across Australia and New Zealand for all customers.

Our field of expertise includes cleaning, disinfection and sterilization equipment for medical, laboratory and pharmaceutical industries as well as quality laboratory equipment.

We pride ourselves on the level of service, training, and commitment we provide to the end users of our products.


We are able to plan, coordinate and carry out installations of all of our equipment sold. We can provide Installation Qualification checklist upon request.

Commissioning and Validation

We can provide commissioning of your machine once installation is complete. Upon request, we test and validate machines at regular intervals.

Preventative Maintenance and Service

We pride ourselves on our regular service and preventative maintenance on our machines.

Customers can take up the option of service contracts. These can be customized to suit your needs and machine requirements. We can provide telephone support, as well as on-site support and service.


We can provide initial user training, as well as ongoing (refresher) training for all of our products.

We have User Manuals available for all of our products. Please contact head office for further information or to purchase additional copies.

Fume Cabinet & Fume Cupboard Servicing or Maintenance

For your ductless and recirculating fume hood servicing needs and filter changes please contact Gallay today.

Technical Enquiries

Our technical department can assist you with any technical enquiries or problems you may have with any of our products, as well as the accessories and consumables that may come with them.